Description

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This is a remote role. ChronicCare is seeking passionate, tech-savvy pharmacists to join our team remotely and support patients enrolled in Medicare’s Chronic Care Management (CCM) program. In this flexible part-time role, you will serve as a Pharmacist Care Coach, helping Medicare patients manage multiple chronic conditions while reducing avoidable complications and hospitalizations. You will be assigned a panel of patients to follow monthly via telephonic outreach. As a pharmacist, your expertise will focus on optimizing medication use, identifying and resolving medication-related problems, providing chronic disease education, and promoting preventive care.

 

Key Responsibilities:

• Use our specialized care management software to call Medicare patients with chronic conditions (e.g., Diabetes, CHF, COPD, Chronic Pain) on a monthly basis

• Conduct comprehensive medication reviews (CMRs), reconcile medication lists, and identify medication-related issues such as adherence challenges, potential interactions, duplications, or gaps

• Provide patient education on chronic disease management, proper medication use, and SMART goal-setting to improve self-management and clinical outcomes

• Update and maintain individualized Plans of Care, including documenting medication changes, symptoms, biometrics, care goals, and provider interactions

• Help close care gaps by encouraging preventive care (vaccines, wellness visits, screenings) and coordinating specialist referrals

• Collaborate with patients' primary care teams as needed and refer to community or pharmacy-based services (e.g., transportation, DME, financial aid for prescriptions)

• Conduct Transitional Care Management (TCM) outreach to recently discharged patients to ensure medication understanding and reduce readmissions

 

Requirements

• Fluent in English with strong verbal and written communication skills

• Self-directed and able to meet performance targets with minimal supervision

• Passion for pharmacy’s role in chronic care and improving population health outcomes

• Strong critical thinking, problem-solving, and organizational skills

• Comfortable with technology, web-based platforms, and electronic documentation

 

Education and Experience:

• Active, unrestricted pharmacist license in New York State

• 3+ years of clinical pharmacy experience, preferably in ambulatory care, MTM, or chronic disease management

• Proficiency with electronic health records (EHRs) and clinical documentation

 

Preferred Education and Experience, but not required:

• Experience in CCM, MTM, or care coordination

• Certification as a Board Certified Ambulatory Care Pharmacist (BCACP) or Certified Diabetes Educator (CDCES)

• Familiarity with motivational interviewing or patient behavior change strategies

 

Scheduling and Other Requirements

• Minimum 15–25 hours/week availability, day, evenings, and weekends available

• Must have a reliable, high-speed internet connection and secure, HIPAA-compliant workspace

• You will schedule your own availability within our platform

• 1099 contractor role – you are responsible for your own taxes and insurance

 

Benefits

Compensation:

• $35–$40/hour, based on performance and experience

• Pay is based on 3 Clinical Encounters per hour. An encounter is defined as:

  1. A successful clinical call with the patient, or

  2. At least 20 minutes of documented medication reconciliation in a patient’s chart

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Pay Timing:

Monthly via direct deposit, 40 days after the end of the service month (to allow for Medicare claim processing). Monthly pay is guaranteed once the month is complete.

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About ChronicCare:

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ChronicCare is a team of dedicated clinicians, technologists, and healthcare professionals committed to reducing the $600 billion burden of preventable chronic and post-acute complications. Our innovative Care Management platform empowers providers to deliver proactive, preventive care—shifting away from the traditional reactive model. Together, we’re transforming healthcare for better outcomes, lower costs, and healthier lives.

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